368d Privacy Policy – How We Protect Your Information
Your privacy is our priority. This document clearly explains how 368d collects, uses, stores and protects the personal data of users in Malaysia. Please read it carefully before using our platform.
1. Information We Collect
When you register or use the 368d platform, we collect certain categories of information to ensure our services run smoothly and securely. The information collected includes:
- Account information: Full name, email address, phone number, date of birth, and encrypted password collected at registration.
- Device and browser information: Device type, operating system, IP address, web browser type, and screen resolution used when accessing the platform.
- Payment information: Bank account holder name, account number (partially masked), bank name and transaction details in MYR (RM). We do not directly store credit or debit card numbers.
- Usage data: Pages visited, active session duration, betting history, game preferences, and in-platform transaction records.
- Cookies: Session data, language preferences, and other technical information that helps improve your user experience.
All of this information is collected either directly from you or automatically through your use of the 368d platform.
2. How We Use Your Information
The information we collect is used solely for legitimate purposes related to the operation of the 368d platform. The primary purposes for data use include:
- Processing account registration and verifying user identity.
- Processing deposits, withdrawals, and financial transactions in MYR (RM).
- Providing effective and responsive customer support.
- Sending important notifications related to your account, transactions, or policy changes.
- Analyses usage patterns to improve platform quality and user experience.
- Detecting and preventing fraudulent activity, money laundering, or misuse of the platform.
- Complying with applicable legal and regulatory requirements in Malaysia.
We will not use your information for any third-party marketing purposes without your prior consent.
3. Cookies & Session Tracking
368d uses cookies and similar session tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
- Session cookies: Used to maintain your login session and save your preferences during an active session. These cookies are automatically deleted when you close your browser.
- Preference cookies: Saves your language settings and display preferences for a smoother experience on your next visit.
- Analytics cookies: Helps us understand how users interact with the platform so we can make continuous improvements.
You may configure your browser to reject cookies; however, this may affect the functionality of certain parts of the 368d platform. For more information on managing cookies, please refer to your browser settings.
4. Data Storage & Security
368d takes comprehensive technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration or destruction.
Our security measures include:
- Data encryption via SSL/TLS protocols for all communications between your device and our servers.
- Passwords are stored in encrypted form using industry-recognised hashing methods — we do not store your original password.
- Strict access controls ensure that only authorised personnel may access user data for legitimate operational purposes.
- Continuous system monitoring to detect any suspicious activity or attempted intrusions.
- Regular data backups to ensure continuity of service.
Your personal data is retained for as long as your account remains active, or for as long as necessary to fulfil the purposes outlined in this policy. Once the data is no longer needed, it will be securely deleted or anonymised in accordance with our internal procedures.
5. Information Sharing & User Rights
Sharing with Third Parties
368d does not sell, rent, or share users' personal information with third parties for marketing purposes. However, in certain limited circumstances, we may share information with:
- Payment service provider: To process deposits and withdrawals in MYR (RM), the required transaction details will be shared with approved payment gateway providers.
- Relevant authorities: Where required by Malaysian law or a valid court order, we may be obliged to disclose information to the relevant authorities.
- Technical partners: Cloud service or technical infrastructure providers involved in operating the platform, subject to strict confidentiality agreements.
User Rights Over Personal Data
As a 368d platform user, you have the following rights regarding your personal data:
- Right of access: You have the right to request a copy of the personal data we hold about you.
- Right to rectification: You may request corrections to any inaccurate or outdated information held in our records.
- Right to erasure: Under certain circumstances, you may request the deletion of your personal data, subject to any legal obligations that may prevent its complete removal.
- Right to object: You have the right to object to the processing of your data in certain situations permitted by law.
To exercise any of the above rights, or for any privacy-related enquiries, please contact the 368d team via our support email: [email protected]. We will process your request within a reasonable timeframe.
6. Policy Changes & How to Contact Us
368d reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our service practices, legal requirements, or the technologies we use. When significant changes are made, we will notify users via an in-platform notice or through their registered email address.
It is your responsibility to review this page periodically. Your continued use of the 368d platform after any changes are published will be considered your acceptance of the updated policy.
If you have any questions, concerns or complaints regarding your data privacy, we encourage you to reach out to us via:
- Email: [email protected]
- Via the page FAQ for answers to general questions about privacy and your account.
The 368d support team operates around the clock and will endeavour to address all privacy-related enquiries within a reasonable timeframe.
Your Data Is Protected — Your Platform Awaits
We are committed to protecting the privacy of every 368d user in Malaysia. Register with confidence or log in to continue your secure entertainment experience with us.